Prebiotics are ingredients that support your skin’s natural ecosystem. They help support the “good” bacteria on your skin, so that your skin microbiome stays healthy and balanced. This can help support a smooth and more hydrated complexion.  Really, prebiotics are all about creating an environment where your skin can thrive, so it stays, calm and glows from the inside out. 🩵

Your skin microbiome has a mix of “good” and “bad” bacteria. And for it to be healthy, the good has to outweigh the bad. Prebiotic formulas help support this balance. 

Your skin surface barrier is your skin’s outermost layer. It acts like a shield, defending against irritants and keeping moisture in. This is important as a healthy microbiome means your skin surface barrier can stay balanced, calm, and looks its best day after day. 

Tula’s formula’s with prebiotics cleanse, hydrate, and brighten to support the skin surface barrier. This helps maintain balance and hydration without causing more stress.

A breakthrough in skincare innovation, probiotic extracts are powerful ingredients that can help improve skin’s natural balance, nourish skin to improve hydration & smoothness, & soothe skin to calm the look of irritation when applied topically. They’re great for helping your skin get back to its happy state—consider them the ultimate skin superfood. 
Probiotics are found in the foods we love & the probiotic extracts we use in our skincare— for example, Lactococcus Ferment Lysate, Lactobacillus & Bifidus Ferment Lysate—are derived from these same species. From day 1, we’ve always formulated 100% of your TULA skincare products with probiotic extracts. 
We do not use live cultures in any of our skincare formulas—& never have. Since all of our skincare products contain probiotic extracts designed for use in skincare, they don’t require refrigeration. Our probiotic extracts & all of our formulas are clinically tested for efficacy. 
The scientific research and understanding of this field continues to grow and evolve each year. Our founder Dr. Roshini Raj is a practicing gastroenterologist so she’s our expert & at TULA we always strive to continue to learn & innovate over time and to take you along in the journey with us.

Great question! In our skincare, we do not use live cultures as it’s basically impossible for them to stay alive through the skincare manufacturing process & survive on the skin, so it is unlikely they can deliver the intended benefits as a result. The good news is, we don’t need live cultures to have a beneficial effect on the skin. 

The probiotic extracts we use in our formulas are designed for safe use in topical skincare & have been clinically proven to restore skin’s natural radiance, improve hydration & smoothness, & calm the look of irritation. Plus, this means you don’t have to refrigerate your TULA skincare products!

Firstly, congratulations from all of us at TULA!  Many of our customers have enjoyed using TULA products through pregnancy & while they're nursing, but because everyone's experience can be quite different, visiting your doctor for a personal recommendation is the best course of action. 
We always include the full list of ingredients on every product page, so you can consult your doctor & they can consider them for you.

While all of our products are clean & effective and certified cruelty-free, not all of our products are vegan. On each of our product pages, you'll find an FAQ section which will list if the product on that page is a vegan formula or not so that you have all the info you need for what's best for your skin.  

We formulate with ingredients that are healthy for your skin- probiotic extracts, superfoods + powerful skincare actives that work. 
Our approach to clean formulation is simple: We look to research & clinical studies to determine which ingredients we do & don’t include in our products. 
We do not formulate with ingredients that have been clinically shown to be toxic, carcinogenic, harsh allergens or irritants that compromise the health of your skin. Our approach is based in science & is 100% transparent - you can search on TULA.com by ingredient preferences and always see the full ingredient listing on each product page.

Although all of our products are clean & effective, not all are non-comedogenic.   To view our non-comedogenic products, click here.  

Not sure what non-comedogenic means? These products are formulated specifically to not clog pores which can lead to breakouts. #themoreyouknow

We totally understand everyone's preference for scents & fragrance will vary, that's why we have a number of products that are formulated without fragrance, & products that are formulated without synthetic fragrance (meaning there is no synthetic fragrance added to the formula but there is a natural scent from the ingredients in the formula). 

On each of our product pages, you'll find an FAQ section which will list if the product on that page contains fragrance or not so that you have all the info you need for what's best for your skin.  

If you have additional questions, contact our support team here, we're here to help.

Some of our products are formulated without gluten, to view those products, click here. 

Please note that our manufacturers are not certified gluten-free. Because of this, there is a chance that the machinery may have come into contact with gluten or its derivatives.  

If you are especially sensitive to gluten, we recommend consulting your doctor & testing a small amount of the formula before applying to your full face & using regularly. 

TULA products are tested by third party, independent laboratories to ensure they are safe, effective, and potent. Once we’ve curated the perfect good-for-you ingredients & developed a formula we know you’ll love, we start our rigorous testing process. 

Beyond dermatologist testing, all TULA products are evaluated for stability, microbiology, irritation (safe for all skin types), safety, toxicology, clinical claims assessment & more. Unless it passes with flying colors, it won’t make it to shelves.   
 
We take our science seriously, and the results are real.  That’s why we also share the results of our consumer studies — so you can see the proof that our products really work. 

You do not have to refrigerate any of our products. Our skincare products contain probiotic extracts which do not require refrigeration since they do not contain live cultures. Some customers have enjoyed storing our products in a fridge for an additional cooling & soothing boost.

We do suggest keeping your TULA products stored in cool, dry place away from direct sunlight to ensure the last use is as effective as the first.

Unfortunately, at this time, we do not offer wholesale or professional accounts & hope you continue to enjoy TULA as a customer.

We never have & never will test on animals. We’re proud to be certified cruelty-free by the People For The Ethical Treatment of Animals (PETA).

We’re here to keep it simple -- a general rule of thumb is:  

• Cleanser 
• Exfoliant 
• Toner 
• Serum 
• Moisturizer 
• Sunscreen 
• Primer
• Eye & Lip Balms

If you have additional products & aren’t sure when to use them in your routine, send us a message at here & a member of our support team will help. 

Spill the beans & take the fun out of it? Nice try! 
 

The best way to stay up to date with all things TULA is to make sure you’re subscribed to our email and SMS lists & following us on Instagram & TikTok & have joined our loyalty program, TULA Wallet (say hello to exclusive early access)! 

TULA.com ships to all 50 United States, Puerto Rico. 
 
Not in the US, Puerto Rico?  Hi glowbe getters! Currently, TULA does not ship outside the US or Canada, but you can email us at help@tula.com to add your name to our waitlist & we’ll let you know when TULA is available in your area.  In the meantime, you can find select TULA products at our international retailer partners Douglas, SpaceNK, & Mecca.

We can’t wait to be a part of your skincare routine.

We carefully select the best ingredients for our products to be gentle on your skin. However, with children & young teens, we recommend visiting a dermatologist first, 
We always include the full list of ingredients on every product page, so you can consult your doctor & they can consider them for you.

All of our eye balms are all infused with caffeine & hyaluronic acid to provide a brightening lit-from-within-glow & cool the delicate under-eye while reducing the appearance of tired, puffy eyes making it the perfect anytime product.  

Choose your favorite finish or collect all three, whether its the classic cool dewy finish of our original Glow & Get It, the rosy finish of our Rose Glow + Get It or the warm champagne of Gold Glow + Get It, your under-eyes will thank you. 

Here's a helpful infographic to illustrate their differences. 

As part of our testing & development, we ensure all formulas remain efficacious in various temperatures & weather conditions. This ensures that no matter what your package endures on its way to you, it arrives safe, sound & ready to use.  Once you have your TULA products safely at home, we recommend storing them in a cool, dry place away from direct sunlight. 

Each of our products will have a number followed by the letter ‘M’ printed on the component. This represents the number of months we suggest you use the product after opening. 

For products with active ingredients, like sunscreens & acne-fighting products, we suggest using before the expiration date printed on the product for best results.

Let us start by saying you give great gifts! 🎁 We offerTULA e-gift cardsranging in value from $25-$200. Simply purchase the gift card for the amount of your choosing & place your order. Shortly after we receive your order, you will receive an email with your unique code & redemption instructions. If you’re gifting this to someone else, just share the code with them!   To redeem your gift card, simply enter the code provided to you in the promo code box at checkout. Once you add the code you will see the balance deducted from your order’s total.

So sorry to hear about this - but we can help!  To report product-related issues or side effects to our product support team, click here.  

Our support team will assist in any way possible & will ask for you to complete a survey.